Terms of Business

Terms of Business

Last updated: 9th December 2025
RfM Business Consulting Ltd

These Terms of Business (“Terms”) govern all services provided by RfM Business Consulting Ltd (“CarbonNow”, “we”, “us”, “our”) to the party purchasing services (“Client”, “you”, “your”).

By engaging CarbonNow, you agree to these Terms.

1. About Us

RfM Business Consulting Ltd
Unit 1, Guest House Farm, Runshaw Lane, Euxton, Chorley PR7 6HD
Email: hello@carbonnow.co.uk
Website: www.carbonnow.co.uk

We provide carbon audits, consulting services, environmental reporting, advisory support, and related services.

2. Definitions

“Services” — Carbon audits, reports, analysis, consulting, advice, or other work performed by CarbonNow.
“Deliverables” — Any output produced by CarbonNow (e.g., audit reports, calculations, recommendations).
“Project Data” — Information the Client provides so we can deliver the services.
“Agreement” — These Terms plus any proposal, statement of work, quotation, or confirmation email.

3. Basis of Engagement

By accepting a quotation, proposal, invoice, or otherwise instructing us, you enter into a legally binding agreement under these Terms.

Where there is any conflict between these Terms and a Statement of Work, the Statement of Work will prevail.

4. Our Responsibilities

We will:

• deliver the Services with reasonable skill and care;

• perform the Services in accordance with applicable laws;

• maintain professional standards and confidentiality;

• meet agreed timelines where possible (unless circumstances outside our control intervene).

We do not guarantee specific outcomes (e.g., funding approval, regulatory approval, emissions certification), unless explicitly stated in writing.

5. Client Responsibilities

You agree to:

• provide accurate, complete, and timely Project Data;

• designate an authorised contact person;

• ensure staff or third-party cooperation where required;

• review Deliverables promptly and provide feedback where needed.

We are not liable for delays or inaccuracies caused by incomplete or incorrect data supplied.

6. Fees & Payment

• Fees and payment terms are set out in the proposal or quotation.

• All invoices are payable within the timeframe stated on the invoice.

• VAT is charged where applicable.

• Late payments may result in suspension of services and interest at the statutory rate under the Late Payment of Commercial Debts Act 1998.

7. Ownership of Deliverables

A. Client Data

All Project Data you provide remains your property.

B. Deliverables

CarbonNow retains ownership of all methodologies, templates, tools, and intellectual property used to create Deliverables.

Upon payment in full, you receive a non-exclusive, royalty-free licence to use Deliverables for your own internal business purposes.

C. Restrictions

You may not:

• resell, license, or commercially exploit Deliverables;

• alter CarbonNow’s proprietary templates or tools;

• remove branding from Deliverables without our permission.

8. Data Protection

Both parties act as independent Data Controllers under UK GDPR.

Each party agrees to comply with the Controller–Controller Data Sharing Addendum, which forms part of these Terms.

CarbonNow’s Privacy Policy is available at: www.carbonnow.co.uk/privacy

9. Confidentiality

Both parties must keep confidential any non-public information shared during the engagement.

Exceptions apply where:

• required by law;

• information becomes public through no fault of the receiving party;

• the disclosing party provides written permission.

This obligation survives termination.

10. Limitation of Liability

Nothing limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• anything that cannot legally be limited.

For all other loss:

• CarbonNow’s total liability for all claims arising from the Services is limited to the total fees paid by the Client for the relevant project.

• We are not liable for indirect, consequential, or economic losses, including loss of profit, business, or data.

Deliverables are advisory in nature. Decisions made based on them remain the Client’s responsibility.

11. Reliance & Third Parties

Services and Deliverables are provided solely for the Client’s internal use.

Third parties may not rely upon them without our express written consent.

12. Termination

Either party may terminate with written notice if:

• the other party commits a material breach and fails to remedy it within 14 days;

• payment is outstanding for more than 21 days;

• either party becomes insolvent.

Upon termination:

• services cease immediately;

• all fees for work completed become due;

• each party must stop sharing personal data and comply with the Data Sharing Addendum.

13. Events Outside Our Control

CarbonNow is not liable for delays or failures caused by events beyond its reasonable control, including:

• power failures

• network outages

• supplier failures

• strikes

• fire or flood

• pandemics

• major disruptions

Where such events occur, timelines may be extended.

14. Complaints

You may raise complaints by writing to:

Data Protection Officer / Client Care
CarbonNow Ltd
Unit 1, Guest House Farm, Runshaw Lane, Euxton, Chorley PR7 6HD
Email: hello@carbonnow.co.uk

We will respond promptly and aim to resolve all issues quickly.

15. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes are subject to the exclusive jurisdiction of the English courts.

16. Changes to These Terms

We may update these Terms periodically.
The version published on our website at the time of engagement will apply to the relevant project.